The Dental Business BOOT CAMP is here! Take responsibility for the success of your practice and get your front lines trained! Our Dental Business Boot Camp will teach your business team to be pro-active, always thinking two steps ahead.
All business team members will be taught the following:
- How to answer the phone "nicely" and how to close each phone call and book the patient
- Importance of notations for increased communication techniques
- Dealing with the tough customer
- Using common sense in all situations
- The importance of establishing and enforcing the office policies
- Proper confirming techniques that work
- Learn how to create a short call list and actually use it
- Establishing and maintaining a contact list of pending treatment
- How to book treatment now, when it’s needed… and not waiting on insurance responses
- Tracking estimates: Learn insurance rules and about the Alternate Benefits Clause
- Learn how to read and understand a financial statement
- Payment today! For assignment and non-assignment offices
- Computer reports, which ones to run and how to read them (day end and month end)
- Utilizing the computer system to its optimum
- How to deal with outstanding accounts - start the year right and clean up the old accounts
- Tracking referrals - how to increase internal marketing
- Learn how to enjoy your job
- Role playing in the practice
Also included in our intensive 3 day Boot Camp:
- Each office will receive a copy of “The Right Words are Worth A Thousand Smiles”
- Each participant can bring in their practice schedule and they will learn how to book it effectively with little stress to the doctor
- Receive a template to create your own office manual for existing employees and for training new ones
- Create an ideal scheduling template for your practice
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Take responsibility for the success of your practice and get your front lines trained!
"This program was very rewarding. I am learning here with an abundance of information and I am so excited to go back to my workplace and propose and implement several new ideas. The presentation was phenomenal. I would love to attend more of these wonderful courses. Thank you so much"
Jennifer Kershaw, Office Manager
Sarnia Denture Clinic
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Program Details
Toronto: May 14 - 16, 2008
Halifax: May 22 - 24, 2008
Richmond, BC: June 12 - 14, 2008
Speaker(s): Anita Jupp, LeeAnn Shipowick and Nancy McNutt
Early Registration Fee: $995 CDN (received before March 1, 2008)
Registration Fee: $1200 CDN per person. Travel & accommodation are not included in registration fees.
Contact: Melanie McGlynn, CE Coordinator
Email: melanie@learndental.com
Telephone: 1-888-239-9908
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