HOW to WOW! Case Acceptance & New Patient Experience
June 9-10, 2011 - Toronto Shape up your business! $800 CDN per person for 2 day program OR $425 CDN per person for any ONE day You asked for it! We're bringing it! Get ready to increase your case acceptance and revenue levels! Our Case Acceptance Boot Camp and New Patient Experience will help you and your team to build a successful and profitable people practice. Program Objective: To create strong patient relationships, increase patient education and case acceptance levels in practice. This program promotes positive patient care and increased revenue. Program Audience: Dentists, Clinical Team, Business Team DAY 1: Case Acceptance Team communication, guidelines and accountability Tracking treatment: Where are you losing money? Patient education is a team effort Training your entire team to “talk dentistry” Introducing new products and services Getting a handle on new technology and making it work for you Intra-oral cameras - Are you using yours? Why patients say no to treatment Maximize case acceptance: They need it but do they want it? Overcoming objections to case acceptance Sharpen your presentation skills PowerPoint presentations Enthusiastically presenting treatment and fees Help patients to maximize their insurance benefits Documentation: Protecting your practice Follow-up to maximize case acceptance DAY 2: New Patient Experience The total new patient experience: Gaining the confidence and trust of your new patients. How to WOW: Office culture, image and 5 star customer service! Team and patient communication: From phone call to financial check out. New patient numbers: How to sustain or grow your practice - what's right for you. New patient marketing: Getting the type of patients you want. Patient giveaways? Yes or no? External marketing ideas: Websites, Yellow Pages, patient portfolios	Take responsibility for the success of your practice and get your front lines trained! Join LeeAnn Shipowick for a comprehensive two day program that will transform (upwards!) your case acceptance levels. When comprehensive case acceptance levels rise, so do practice revenues. This program will help you and your team to develop the communication skills needed for professional and educational presentations to patients.
Program Details Date: June 9-10, 2011 Toronto Toronto Location: Four Points by Sheraton Toronto Airport, 6257 Airport Road, Mississauga, Ontario Speaker(s): LeeAnn Shipowick Registration Fee: $800 CDN per person for 2 day program OR $425 CDN per person for any ONE day. Travel & accommodation are not included in registration fees. Registration and Information Contact: Melanie McGlynn, CE Coordinator Email: melanie@learndental.com Telephone: 1-888-239-9908 What to bring to ADEI programs The ADEI provides each registrant with a workbook and/or handouts for our programs. Please bring writing implements for note taking. CE Credits Advanced Dental Education Institute (ADEI) is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 12/1/2009 to 11/30/2012. CE Credits (12 hours) are available. Cancellation Policy: Cancellations 21 days prior to the seminar date are subject to a 20% administration fee (no exceptions). Cancellations less than 14 days prior to the seminar date are subject to a 50% administration fee (no exceptions). Refunds will not be issued for non-attendance.

© 2011. Copyright. ADEI. All rights reserved. || Legal Notice & Privacy