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| Anita Jupp: Full Day Lecture Programs 1. Dentistry Would be Great if it Weren’t for the People! Target Audience: Entire Dental Team Dentists rarely complain about clinical dentistry. In fact, most enjoy the challenges and opportunities that come with the latest in treatments and technology. What causes the most stress in many practices is people; the way they act, what they say and how they say it! Life would be so pleasant with less stress if we could learn how to deal with each other. This program offers solutions to help decrease people problems. People work harder when they’re happy and happy patients refer to your office. This program is for the entire team to help eliminate some stress from their lives.
2. A View from the Outside: What Patients Think About Your Office Target Audience: Entire Dental Team What are patients saying about your practice and how do they identify you in the community? It is important to understand your patients and to create awareness about the dentistry that makes them wanting to come back and refer their friends. This program will focus on your practice “brand” and building a practice marketing program. Open and professional communication with patients will always help to build a successful practice. Are your patients leaving with their questions answered? Was treatment explained? Were treatment and financial options offered? In order to expel the myth of the dreaded “dental appointment”, everyone on the team needs to focus on offering superb customer service and assume the role of patient educators. Remember your team is your best marketing tool.
3. 100 Pearls of Dental Wisdom Target Audience: Entire Dental Team This program is for the entire team! Learn how to deal with stress and frustration with practical and realistic solutions that will make a difference to your office environment. Eliminate the old and bring in the new with positive ideas to take your practice to the next level of success.
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 What Dental Teams Say About Anita Jupp Anita's program has motivated me to make the necessary changes, to take our practice to the next level. Thank You! This program has given me tremendous insight into how our team will work together. Painting the big picture, creating the framework to add in new skill sets & personnel. The how to say and do to implement the systems. You have given it all in this program. I think that every dental auxiliary should attend this course. Building communication skills for every team is a universal benefit. Scheduling Information If you would like to schedule Anita Jupp for a presentation to your dental group, please contact us as listed below. We are happy to mail out Anita’s portfolio upon request. Customizing a Lecture or Seminar We are happy to work with your association or corporation to customize a lecture keyed directly to your audience or the theme of your conference. We can also adapt Anita’s programs to fit into any time frame from short luncheon topics to full 2-3 day seminars. Contact Us Melanie McGlynn Continuing Education Coordinator melanie@learndental.com 1-888-239-9908 Tollfree (905) 336-3662 Telephone (905) 336-3712 Fax |