Practice Management Article
What is a Treatment Coordinator?
By Anita Jupp
In a 'nutshell' a Treatment Coordinator is someone in the practice who is available to spend time with the patients to answer questions related to treatment and fees. Someone who is responsible to ensure that patients leave well informed, with all their questions answered about treatment options, with alternatives and fees introduced.
Do You Need A Treatment Coordinator? If you are just doing basic maintenance/restorative dentistry, then you will not utilize a Treatment Coordinator. If you are offering patients not just the maintenance dental care they need, but also introducing more aesthetic and elective dental options, then you could benefit from introducing a Treatment Coordinator into your practice.
Most dental practices today are very busy and often the entire team feel like they need more time to talk to patients about their dental care. Many dental professionals complain that there is no time to follow up with treatment pending and/or incomplete. This of course is so important for case acceptance and patient relations. The duties of a Treatment Coordinator can vary depending on the size of the practice and what duties are delegated to other team members. I would say that 90% of the time this can be considered is a full time position. Read the full article here >>
WEBINARS! Online Dental Workshops:
The Treatment Coordinator
Presented by Anita Jupp
Available September 15, 2009
If you're unable to attend one of our Toronto or Calgary continuing education programs, please join us for one of our new Dental Webinar offerings. Each dental program consists of 4 online modules (each 30 minutes) with video and slide presentation. Each webinar also includes a PDF workbook for your team. An excellent source of continuing dental education in the comfort of your own office!
Webinars at the ADEI: More details here >>
Teamwork Program Barbados 2010!
You Can't Run your Practice Alone
Presented by: Anita Jupp and LeeAnn Shipowick
April 15-16, 2010
A program for the entire dental team in sunny Barbados! This seminar focuses on the importance of teamwork and communication in order to run a successful, patient-centered and profitable practice.
- How to motivate & train your team to advance your practice
- Positive communication to reduce office conflicts
- Dealing with difficult patients: A how-to guide
- Promoting the healthy mouth / healhty body concept to patients
- Developing a patient centered, profitable practice
Learn more about our Barbados program!
Building a Powerful Dental Hygiene Department
Ride the wave of total body health!
NEW for 2009: Don't miss this one!
Presented by LeeAnn Shipowick
Sept 25, 2009 - Toronto
>> Continuing Education Programs
Dental Business BOOT CAMP!
Get ready to shape up your practice!
Presented by LeeAnn Shipowick & Anita Jupp
Dec. 3-4, 2009 Toronto
>> Continuing Education Programs
Office Management (Level I) NEW!
A great business development program
For dentists, administrators and business assistants
Presented by LeeAnn Shipowick
Nov 13, 2009 - Calgary
>> Continuing Education Programs
Advanced Dental Practice Management (Level II) NEW!
A great business development program
For dentists, administrators and business assistants
Presented by Anita Jupp
Nov 20, 2009 - Toronto
>> Continuing Education Programs
The Exceptional Treatment Coordinator
For the entire team
Presented by Anita Jupp
Oct 1, 2009- Calgary
Nov 27, 2009 - Toronto
>> Continuing Education Programs
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Product Special!
For September 2009
ADEI Deluxe Practice Management Resource Library
Regular $700.00 CDN
August & September Orders only:
$500.00 Cdn + S&H
For August & September 2009, we're featuring our new ADEI Deluxe Practice Management Resource Library. Comprehensive learning tools that focus on the core business and communication systems of a busy dental practice. A valuable addition to your Practice Management Library. Includes:
- Embracing Change in Dentistry (Book & Data CD)
- The Right Words are Worth a Thousand Smiles: Survival Handbook of Dental Quotes (Book)
- Patient Follow-Up Letters (Data CD)
- Patient Portfolio & Marketing Items (Data CD)
- Insurance & Collections in Dentistry (Data CD)
- A Profitable Dental Hygiene Practice (1 Audio & 2 Data CDs)
- A View from the Outside (Audio DVD)
- I Wish I Could Say it Like You! (Audio CD)
- The Ultimate Staffing Guide (Audio & Data CD)
- Implementing a Treatment Coordinator (Audio & Data CD)
Order Now! >>
Programs for Fall 2009
Sponsored by Patterson Dental Canada
Explore 10 Easy Ways to get Your Practice in Shape Now!
Presented By Anita Jupp
Edmonton, September 11, 2009
Call to register : 780 465-9041
Ottawa, September 25, 2009
Call to register 613 738-0791
Calgary, October 2, 2009
Call to register 403 250-9838
Toronto, October 16, 2009
Call to register 905 677-7711
Vancouver, October 23, 2009
Call to register 604 247- 1991
Halifax, November 6, 2009
Call to register 902 468-1655
The Wave of Dental Hygiene: Advanced Tools for Building a Hygiene Powerhouse
Presented By LeeAnn Shipowick
Ottawa, September 11, 2009
Call to register 613 738-0791
Edmonton, October 2, 2009
Call to register : 780 465-9041
Calgary, October 16, 2009
Call to register 403 250-9838
Toronto, November 6, 2009
Call to register 905 677-7711
Vancouver, November 20, 2009
Call to register 604 247-1991
Halifax, December 4, 2009
Call to register 902 468-1655
ADEI Advanced Dental
Education Institute
1150 Blair Road, 2nd Floor
Burlington, Ontario L7M 3T4
Tollfree: 1-888-239-9908
Phone: (905) 336-3662
Fax: (905) 336-3712
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