Dental Practice Management
Tip of the Week
The Power of One
LeeAnn Shipowick
One person, one goal, one change will result in success. Never underestimate the power of one; having that one right person working for you, setting that one goal, implementing that one change. Everyone has gifts, strengths and weaknesses. It is important to take time to understand our team's strengths and weakness so together the whole team makes synergy. Whether you hire that person or acquire them when you buy or start a practice, there is nothing more powerful than a team that is stacked with the right people.
There is success when we build teams with people who are using their strengths for the betterment of our practices. We are usually not handed the perfect team - we have to build and cultivate one. We want an ACE team; One that is Accountable, Collaborative and Engaged - ACE.
Accountable - We are first accountable to each other. Can our team count on each other to show up happy, prepared and ready for a productive day? Does our team know what is required of them? Our team can only be accountable to one another when they understand the desired result. The desired result is the vision of the practice, production goals and standard of care, process and protocol, inclusive of their job descriptions. An accountable team will motivate us to reach and exceed our practice goals.
Collaborative - can our teamwork together? In order to be collaborative, our team needs to understand their roles, responsibilities and rules of conduct. Then they can create the synergy and move the practice from being okay to being great. In today's market with the difficulties in finding capable staff, utilizing our team member’s gifts by understanding the individual personalities and embracing their differences will create a synergetic team.
Engaged - Does our team have their heads in the game or are they having fun and enjoying the work environment? What do we need to do to create a powerful, engaged team? We must use selection, coaching, and rewarding to create, build and mentor our ACE team.
As a team member, ask yourself am I being accountable collaborative and engaged? How can I bring my best? In this day in age, our technology is both a curse and a blessing. I think, as a team, we must discuss what’s our protocol with the technology? For ourselves and our patients. The use of cell phones, blackberries and i-phones has wreaked havoc with our day to day, The texting and carrying our phones around checking messages is just not professional. It’s not accountable to your patients, your teammates, your employers. They need to be left in our purses or our cars our lockers and only brought out at lunch. The same goes with office internet; no face-booking on the doctor’s time and no trip planning. We keep engaged in work and with each other, collaborating on how we can be the most productive and serve our patients in a way that we would want to be served.
Please, I ask of you to keep your head in the game. Ask yourself how can we be the best team possible and how can I make a difference? So go and conquer! Bring your best and be that positive force; use your power of one.
The Keys to Case Acceptance: Total Team Success
Presented by LeeAnn Shipowick
May 13, 2011
Halifax, NS
The Keys to Case Acceptance: Total Team Success The aim of this one day program for the entire team is to create strong patient relationships, increase patient education and case acceptance levels in practice. This program promotes positive patient care and increased revenue.
May 13, 2011, 9:00 am - 4:00 pm
Westin Nova Scotian Hotel, 1181 Hollis St, Halifax, NS
Register 3 people and the 4th person is free!
CE Credits are available
Event Details: Seminar Information or call us at 1-888-239-9908
5 Minute Online Practice Analysis
How does your practice do?
The 5 Minute Online Practice Analysis is based on your responses to a series of multiple choice questions. The questions are focused on system efficiency in a dental practice as well as questions related to production, staffing and marketing programs. The assessment is anonymous though we do store results for statistical purposes only.
Disclaimer: This is a computer script, not a personal consultation so please keep that in mind as you view your assessment results.
Instructions
- Please choose one answer for each question.
- Please answer every question. Do not skip questions.
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Book Special
For April 2011
Embracing Change in Dentistry
Written by Anita Jupp
$19.95 CDN
A comprehensive overview of the practice management side of dentistry including in-depth information on patient relations, project management in dentistry, case acceptance, profit planning and marketing in the practice.
Private presentation sessions by our ADEI instructors are now available at a location of your choice. You can have us in to your office or organize a session at a local meeting room in combination with another practice or a group of practices. The ADEI’s practice management programs are designed for the entire team. The workshops focus on improving system efficiency, increasing revenues and encouraging team participation in the practice building process. Our in-office fees are comparable to registering an entire team for an out of office program and there is significant cost savings with additional participants.
ADEI Advanced Dental
Education Institute
1150 Blair Road, 2nd Floor
Burlington, Ontario L7M 3T4
Tollfree: 1-888-239-9908
Phone: (905) 336-3662
Fax: (905) 336-3712
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