Practice Management Article
What is a Treatment Coordinator?
Written by: Anita Jupp
In a 'nutshell' a Treatment Coordinator is someone in the practice who is available to spend time with the patients to answer questions related to treatment and fees. Someone who is responsible to ensure that patients leave well informed, with all their questions answered about treatment options, with alternatives and fees introduced.
Do You Need A Treatment Coordinator? If you are just doing basic maintenance/restorative dentistry, then you will not utilize a Treatment Coordinator. If you are offering patients not just the maintenance dental care they need, but also introducing more aesthetic and elective dental options, then you could benefit from introducing a Treatment Coordinator into your practice.
Most dental practices today are very busy and often the entire team feel like they need more time to talk to patients about their dental care. Many dental professionals complain that there is no time to follow up with treatment pending and/or incomplete. This of course is so important for case acceptance and patient relations. The duties of a Treatment Coordinator can vary depending on the size of the practice and what duties are delegated to other team members. I would say that 90% of the time this can be considered is a full time position.
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For Continuing Education Programs about the Treatment Coordinator, please see:
The Exceptional Treatment Coordinator, October 22, 2010 in Toronto with Anita Jupp
The Exceptional Treatment Coordinator, February 4, 2011 in Toronto with Christina Braney
Treatment Coordinator Overview, On-Demand Webinar with Anita Jupp
ADEI Deluxe Practice Management Resource Library*
Only until Aug. 15th while supplies last!
Comprehensive learning tools that focus on the core business and communication systems of a busy dental practice. A valuable addition to your Practice Management Library. * Microsoft Word/Office software (.doc format). Package includes:
- Embracing Change in Dentistry (Book & Data CD)
- The Right Words are Worth a Thousand Smiles: Survival Handbook of Dental Quotes (Book)
- Patient Follow-Up Letters (Data CD)
- Patient Portfolio & Marketing Items (Data CD)
- Insurance & Collections in Dentistry (Data CD)
- A Profitable Dental Hygiene Practice (1 Audio & 2 Data CDs)
- A View from the Outside (Audio DVD)
- I Wish I Could Say it Like You! (Audio CD)
- The Ultimate Staffing Guide (Audio & Data CD)
- Implementing a Treatment Coordinator (Audio & Data CD)
ADEI Deluxe Practice Management Resource Library
Regular $700 CDN NOW $500 until Aug. 15th, 2010
5 Minute Online Practice Analysis
How does your practice do?
The 5 Minute Online Practice Analysis is based on your responses to a series of multiple choice questions. The questions are focused on system efficiency in a dental practice as well as questions related to production, staffing and marketing programs. The assessment is anonymous though we do store results for statistical purposes only.
Disclaimer: This is a computer script, not a personal consultation so please keep that in mind as you view your assessment results.
Instructions
- Please choose one answer for each question.
- Please answer every question. Do not skip questions.
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New Team Dental Programs for Fall 2010!
Taking Your Practice to the Next Level with Teamwork and Technology
Sept 11, 2010
Prince George, BC
Dental Office Management, Level I
Sept 30, 2010
Toronto, ON
Taking Your Practice to the Next Level with Teamwork and Technology
Oct 1, 2010
Halifax, NS
The Keys to Case Acceptance: Total Team Success
Oct 15, 2010
Calgary, AB
Exceptional Treatment Coordinator
Oct 22, 2010
Toronto, ON
Taking Your Practice to the Next Level with Teamwork and Technology
Oct 29, 2010
Ottawa, ON
Dental Reception Training Program
Nov 4-6, 2010
Toronto, ON
Advanced Dental Practice Management, Level II
Nov 12, 2010
Toronto, ON
Case Acceptance BOOT CAMP!
Dec 9-10, 2010
Toronto, ON
Advanced Dental Education Institute (ADEI) is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 12/1/2009 to 11/30/2012.
More Info: Team Programs 2010
ADEI Advanced Dental
Education Institute
1150 Blair Road, 2nd Floor
Burlington, Ontario L7M 3T4
Tollfree: 1-888-239-9908
Phone: (905) 336-3662
Fax: (905) 336-3712
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