"We are what we repeatedly do. Excellence, then, is not an act, but a habit." --Aristotle
Consistency in business is absolutely neccessary to practice success. We have to use systems, checklists, and follow protocols all the time, not just some of the time. It's not good enough to do these tasks only when you have the time. For example, if the dentist has set x-ray and intraoral camera picture protocols, then we need to follow them all of the time, not just sometimes. How would we feel if the dentist only paid us when he had the time to write our paycheques? We wouldn't stand for it yet we sometimes settle for inconsistency and let ourselves off the hook using, "I didn't have enough time" as an excuse. What if the business team put data in the computer only some of the time? It would be disastrous! It is also disastrous in a business to allow patients' convenience to affect our collections policy. Protocol must be that we collect payment from patients at the time of their appointment.
Consistency is the key to successful business systems. It is imperative that every team member takes the time to do all of their tasks - all of the time. Take the time and be consistent!
Toronto & BC Programs
If you register for the Sparkling Resort Program on November 11, 2011, we'll give you our comprehensive Ultimate Staffing Guide. This program is intended for dentists and their partners and focuses on dental practice management and leadership skills.Right now, we're offering 'Two for One' registrations for our upcoming Dental Business BootCamp in Toronto on November 24-25, 2011. Register one person and another team member (same practice) is welcome to attend - complimentary!
Contact us today for information! a s k @learndental.com or 1.888.239.9908
© 2011 Copyright. All Rights Reserved. ADEI.
Burlington, Ontario Call us Tollfree at 1-888-239-9908
Visit us online at www.learndental.com