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Practice Management Products: Packages & Specials
The Communication Package$100 CDNThis informative and in-depth communication Audio CD deals with a variety of communication issues, from verbal to written communication as well as focusing on a diverse range of daily interactive situations with patients, staff and Dentists. Also included is our latest book, The Right Words are Worth a Thousand Smiles: Survival Handbook of Dental Quotes. The Survival Handbook of Dental Quotes is a communication lifesaver for dental professionals. Have you ever wondered what to say when a patient states “I only want what my insurance covers!” Or how to respond with a professional smile when a patient asks, “I see the doctor has some new equipment. How much is that going to cost me?” The Survival Handbook can help guide your team through numerous ‘problem communication moments’ with patients and co-workers. You’ll find the handbook packed with useful quotes to help you through any situation from explaining dental benefits to handling cancellations to helping increase case acceptance. The Survival Handbook of Dental Quotes is a great addition to any dental practice library and it won’t stay on the shelf long! CD Track Listing 1. Miscommunication 2. The Telephone 3. New / Emergency Patients 4. Dental Benefits 5. Collections 6. Patient Education 7. Schedule 8. Patient Services / Sensitive Communication 9. Closing Remarks 
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ADEI Deluxe Practice Management Resource Library*Regular $700 CDN NOW $500 until Aug. 15th, 2010Comprehensive learning tools that focus on the core business and communication systems of a busy dental practice. A valuable addition to your Practice Management Library. Includes:
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| * Microsoft Word/Office software (.doc format) |
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